Privacy Policy

Cebu Aircon Care (“Cebu Aircon Care”, “we”, “us”) values the privacy of our partner technicians and customers (“Users”). We take the protection and security of our Users’ Personal Data with utmost importance and commitment. This Privacy Policy summarizes our practices regarding the access, collection, use, storage, disclosure, and disposal of Users’ Personal Data which we receive and collect through our website, booking forms, messaging channels, and other communications.

What Personal Data do we collect?

We collect and process Personal Data only upon Users’ consent and in accordance with applicable laws. In the usual course of our operations, we may collect:

Customers:

• 1. Complete name
• 2. Mobile and/or landline number
• 3. Residential and/or office address
• 4. E-mail address
• 5. Geolocation (if shared during booking or inquiries)

Partner Technicians:

• 1. Complete name
• 2. Mobile and/or landline number
• 3. Residential and/or office address
• 4. Date of birth (if required for onboarding)
• 5. Details of government-issued IDs and certificates (if required for onboarding)
• 6. Certifications of previous experience and/or employment
• 7. E-mail address
• 8. Geolocation (if shared during service coordination)

What our services may access (if applicable):

• 1. GPS functions (only if Users share location)
• 2. Camera/photos (only if Users send photos for assessment)
• 3. SMS/Chat (only for communication and updates)
• 4. Data storage (for records related to bookings and services)

When Users provide Personal Data by which they can be reasonably identified, Users can be assured that such data will be used only in accordance with this Privacy Policy and relevant Terms and Conditions.

How do we use your Personal Data?

Personal Data collected with consent may be used to:

• 1. Verify Users’ identity
• 2. Coordinate bookings and service scheduling
• 3. Validate service requests
• 4. Improve service quality and customer support
• 5. Communicate updates, confirmations, and follow-ups
• 6. Conduct internal analytics to improve operations

How do we protect your Personal Data?

We protect Personal Data through organizational, procedural, and technical security measures. Only authorized personnel and service providers with confidentiality obligations may process Personal Data. While we take reasonable steps to secure data, no online transmission can be guaranteed 100% secure.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please email maejumuad@gmail.com.

Conformity

By using our services or submitting booking information, you confirm that you have been informed of Cebu Aircon Care’s processing activities regarding Personal Data and that you consent to such processing as described here.

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